Refund Policy - Baths & Bubbles

Refund Policy - Baths & Bubbles

At Baths & Bubbles, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not, we’re here to help with our straightforward refund and return policy.

1. Eligibility for Returns

  • We accept returns for items that are unused, unworn, and in their original condition with all tags and packaging intact.
  • Returns must be initiated within 60 days of the delivery date. To start a return, please contact our customer service team with your order number and reason for the return.

2. Non-Returnable Items

Certain items cannot be returned, including:

  • Items that have been used or worn.
  • Items without their original packaging and tags.
  • Sale items or items marked as final sale.

3. Refund Process

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

4. Shipping Costs

  • Shipping costs for returning your item are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • If the return is due to an error on our part (e.g., incorrect or defective item), we will cover the return shipping costs.

5. Exchanges

  • If you need to exchange an item, please contact us to arrange the return of the original item and the shipment of the new item. Exchanges are subject to product availability.

6. Late or Missing Refunds

  • If you haven’t received a refund yet, first check your bank account or credit card statement again.
  • If you’ve done this and still have not received your refund, please contact your bank or credit card company, as it may take some time before your refund is officially posted.
  • If you’ve done all of this and still have not received your refund, please contact us.

7. Contact Us

For more information about our refund policy or to initiate a return, please contact us at:

  • Email: info@bathsandbubbles.com

We appreciate your business and are committed to providing you with the best possible shopping experience. If you have any questions, don't hesitate to reach out to us.